FAQ

FREQUENTLY ASKED QUESTIONS

Do you ship internationally?
We currently only ship to the UK from our website, but our Etsy shop is open for international orders! https://www.etsy.com/shop/starwoodbay/

Where is my parcel/tracking number?
We ship our parcels with the Royal Mail 1st and 2nd Class service, which does not include a fully tracked service, or any way for me to see where your parcel is. Please allow up to 2 weeks for orders to arrive. 

Where are you based? 
We ship our products from our little studio in the Scottish Highlands.

I have another question?
Please contact us and we'll be happy to help!